Thank you for shopping at Endo-Systems Site. If you are not entirely satisfied with your purchase, we’re here to help. Our products can be returned within 30 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.

To be eligible for a return, please make sure that:

– ** The product was purchased in the last 30 days.
– The product is in its original packaging.
– The product is not used, or damaged.
– All returns are subject to a 15% restocking fee.
– You obtained a Return Merchandise Authorization (RMA) PRIOR TO RETURNING ANY ITEMS.

Products that do not meet these criteria will not be considered for return.

**Technical services items such as parts, software, electronics, services, etc. please see the return policy located within the Terms and Conditions page for Technical Department items and services.

To obtain a Return Merchandise Authorization (RMA), contact us:

– By phone number: 866-374-9401
– By email:

Send the product with its original packing and the RMA number, along with a note indicating whether you want to exchange the product (and if so, what other product you want to order) or a refund, to:

Endo-Systems, LLC
2966 NW 60 Street
Fort Lauderdale, FL 33309

Shipping charges
Shipping charges incurred in connection with the return of a product are non-refundable. You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Endo-Systems Site.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items

Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.

Digital products

We do not issue refunds for digital products once the order is confirmed and the product is sent. We recommend contacting us for assistance if you experience any issues receiving or downloading our products.


No refunds are given on training. Training dates can be changed or rescheduled, space permitting, with notice of 5 or more business days. Notice of cancellation with less than 5 business days will result in forfeiture of payment.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

– By phone number: 866-374-9401
– By email: